FAQ

FAQ

We specialize in premium chauffeured transport for weddings, airport transfers, wine and sightseeing tours, special events, and VIP travel. Custom itineraries and group bookings are also available.

You can book via our website, through our social media pages, or by contacting us directly by phone or email. We recommend booking in advance to secure your preferred date and time.

Crowne Chauffeurs is based in Canberra and services surrounding regions and all capital cities.

Our fleet includes luxury sedans, premium SUV’s and executive minibuses. All vehicles are meticulously maintained and driven by professional, uniformed chauffeurs.

Yes. All our drivers are fully licensed, experienced, and insured, ensuring you a safe and seamless experience from start to finish.

Absolutely. While subject to availability, we always strive to accommodate specific requests to enhance your comfort and experience.

Yes, we offer flexible packages including hourly, half-day day and full-day rates tailored to your needs. Contact us to discuss your itinerary for a custom quote.

We monitor flights in real time and adjust your pickup accordingly. There are no extra charges for minor delays, ensuring a stress-free airport transfer.

Yes. We offer wedding car decorations that include ribbons.

For the comfort of all passengers and to maintain the cleanliness of our vehicles, no food or beverages (including alcohol) are not permitted on board. Bottled water is allowed. We appreciate your understanding and cooperation.

3 types of seats, reverse-facing for toddlers

Forward-facing seat for  infant

Booster for older children. Fees apply.

All transfers/hires are on a prepaid credit card basis, unless a prior account is arranged. All deposits are non-refundable. More than 48 hours’ notice is required to cancel a booking; amendments are welcome (subject to availability). Bookings have a grace period of 10 minutes; additional charges apply beyond this time. Visa/MC fee 1.9%, Amex fee 3%

Yes, at Crowne Chauffeurs, your family’s safety is our priority. We can provide approved baby and child seats upon request. Please let us know the age and weight of your child when making your booking so we can ensure the correct seat prior to your journey. Advance notice is essential to guarantee availability.